Frequently Asked Questions
Before I Hire
How do I make a booking enquiry?
Please use the online booking form or Enquiry Form on this web site, or email eastreabookings@gmail.com
Is there car parking available?
Immediately outside the Hall is a car park for approximately 40 vehicles, with overflow parking on the grass for a further 20. The grass area is behind the main gates. Please ask your guests not to block the access to the overflow parking, and to use it rather than parking on the road where it may cause an obstruction, Roman gardens is a private road and can not be parked on.
What’s the layout of the Hall?
We have an entrance foyer giving direct access to the meeting room and all toilets, off this is a corridor to the showers, kitchen, office and main hall, off which is a small storage area.
What access is there to the kitchen?
The kitchen is directly accessible only from the Entrance foyer corridor, however there is a serving hatch from the kitchen to the Main Hall and smaller in the foyer, The use of the kitchen is included in the hire charge for the kitchen can be found on the price list.
Can I visit the Hall before I book to see if it’s suitable?
Yes, we welcome prior visits to enable you to be sure that our Hall is what you want for your event. Please contact the Hall Administrator to arrange your visit.
Can I arrange a Bouncy Castle for my party?
Absolutely we have space for a couple of larger ones together.
Is there a stage and sound equipment?
We have speakers, lighting and PA system, the hall does have a public entertainment licence. No staging Equipment you would need to hire this if required.
Is there WiFi in the Hall?
Yes, WiFi is freely available for use by our guests. The Wifi network is listed on our noticeboards with the code.
What is the capacity of the Hall?
We can accommodate 200 people in the main hall with seating upto 120 and 70 approximately in the meeting room and seating for 40 people.
Are there facilities for the disabled?
The hall is fully accessible for those in wheelchairs, and there is a large lavatory especially equipped for the disabled. There are no significant floor level changes inside.
Do you have cutlery, wine glasses, beer glasses, cups, saucers, plates. tables, chairs?
Yes, we have a full cutlery and crockery for over 150 guest consisting of tea and dinner plates, bowls, cups and mugs all in white.
120 banquet chairs in black with 20 large round banquet chairs, 10 rectangular tables and 5 collapsible tables.
Beer glasses and wine glasses are provided from our outside bar company.
What appliances are available in the kitchen?
its a fully working kitchen.
Is there any free time allowed for setting up and/or clearing up?
We ask that you book and pay for all the time you will be in occupation; this will include any time necessary for setting-up and clearing down.
Can I provide alcohol at my event?
No all hirers, have to use the bar that’s provided, unless the party has been booked which is alcohol free. If you wish to extend the license after 11pm you need to apply to Fenland District council Temporary Event Notice, This costs around £21.00 and you will require our premises licence number “PLA0423”.
If alcohol is found to be brought into the premises the bar staff have the right to shut down and terminate your party.
When do I pay for my hire?
A 50% deposit is required when making your booking. We are unable to issue reminders, so please ensure that you make your final payment no later than 6 weeks before your event. If full payment has not been received you may forfeit the period booked and we may accept bookings from other hirers.
Do you have any restrictions as to who can hire the Hall?
We do not hire the Hall to anyone aged less than 18 years, nor to anyone who may still owe money to the Hall for any reason. There may be some activities or events for which we would choose not to hire out the Hall; please ask at the time of your enquiry.
Frequently Asked Questions
On The Day
Below you’ll find some frequently asked questions we receive from many of our clients. We’ve tried to answer all of your questions and concerns, but please get in touch if you still can’t find what you’re looking for. One of our members will be sure to help you out.
Do I collect a key?
No, the hall caretaker will open prior to your booking, show you around and run through the T & C along with fire exit and regulations, you will be given a form to read through and sign.
If you’re having a wedding or christening where you need to come back to the hall at a later date, we can sign you out a key, but this must be returned after your event in line with the conditions of hire.
My guests want to arrive earlier than the time booked; what should I do?
The Hall will be available from the time you booked, and unless you have made an alteration (with the agreement of the Hall Administrator), that is the time you and your guests may enter. If the Hall is already open owing to an earlier event being in progress, we ask that you respect their use of the Hall and don’t enter prematurely.
There is another event occurring in one of the other rooms; what should I do?
Please stay in the rooms you have booked for your use of the Hall and respect others’ rights to the room they are in.
Can I attach decorations to the wall and ceiling?
No to the walls as blue tack and tape leave marks, we do have around the walls cleats where you can hang bunting and other decorations from.
You must not attach anything to lighting appliances or to other electrical equipment – doing so is not only a safety hazard but can also cause damage and injury.
Frequently Asked Questions
During The Period of Hire
Below you’ll find some frequently asked questions we receive from many of our clients. We’ve tried to answer all of your questions and concerns, but please get in touch if you still can’t find what you’re looking for. One of our members will be sure to help you out.
What should I do in the event of a fire?
Please refer to and familiarize yourself with the Fire Procedures prior to the event. As the hirer you are the designated responsible person and the safety of all users is of primary importance.
There is some faulty equipment at the Hall; what should I do?
We’d be pleased if you would report it to the Hall Administrator. If a malfunction is interfering with the proper running of your event, you may report it immediately to any of the people whose numbers appear on the Hiring Information Sheet.
I’ve broken something belonging to the Hall; where should I report this?
Again, to the Hall Administrator. We have an understanding view of accidental breakage, but if we feel an item has been broken through misbehaviour or similar we would expect it to be paid for. We would far rather discuss a breakage with a hirer rather than consider further action to recover any losses incurred by the Center.
How do I operate the cooker / heaters / lights / other equipment?
There is a comprehensive guide to the operation of the Hall’s equipment in the Hiring Information Sheet you will be given when your booking is confirmed.
Frequently Asked Questions
After The Event
Below you’ll find some frequently asked questions we receive from many of our clients. We’ve tried to answer all of your questions and concerns, but please get in touch if you still can’t find what you’re looking for. One of our members will be sure to help you out.
How much cleaning-up do you expect me to do?
We expect that all tables will be clean tables and chairs neatly replaced back onto the trollies, and floors swept, food and rubbish to have been removed. Please note that our Hiring Terms state that should the Hall be left in such a state that cleaning by our local volunteers is unnecessary; we reserve the right to deduct the cost from the deposit left with us.
What time must we leave?
The Hall must be vacated by the end of your specified booking period.
What should I do with my rubbish?
There are Green industrial bins outside the hall.
I think I’ve left some property at the Hall; what can I do about it?
We understand that it’s easy to leave behind some item of property and we have a policy of keeping lost property for up to three months. Please contact the Hall Administrator if you think you’ve left something with us.
When do I get back my deposit?
We aim to refund the deposit within a week after the event. Please note that we reserve the right to deduct an appropriate amount if damage has occurred or cleaning is required.
If you haven’t found the answer you’re looking for, give us a call today.